On Tuesday 3rd April we will be merging with New Westborough Surgery. Your Services and Staff here at West Road Surgery will remain the same. If you have any questions about the merger please ask. Please note we are only booking on the day appointments this week due to the merger.
Please note that for 24 hours from Tuesday 3rd until Wednesday 4th April your Online Services including prescriptions and appointment bookings will not function.
Important Patient Information - the Blood Test Booking Line number has changed to 01702 746065 or you can book online by using the hospital website.
Local NHS changes to how we prescribe over the counter medications for short term illness and minor ailments: please ask your local pharmacist before making an appointment; buy over-the-counter medicines for minor problems and dont forget you can call NHS 111 for health advice 24 hours a day.
We have a new Patient Participation Group area in the waiting room. Please have a look at the information and fill in the form if you would like to join the group ..or you can submit the website form or speak to reception to show your interest the PPG. You will recieve details about meetings, talks and other news from your PPG.
To use Electronic Prescribing (EPS), you need to nominate your chosen Pharmacy to allow us to send your prescriptions electonically. You can nominate your pharmcy to us or via the pharmacy of your choice. Please speak to your local Pharmacist or speak to Reception.
Dont forget you can access your Summary Care Record, make and cancel appointments and order prescriptions using our online service. To register for this please bring photo ID into our reception.