West Road Surgery1st FloorNorth Road Primary Care Centre183-195 North RoadWestcliff-on-SeaEssex, SS0 7AFTel: 01702 339865
Important Patient Information - as of 13th September the Blood Test Booking Line number will change to 01702 746065 or you can book online by using the hospital website.
AS OF MONDAY 3RD JULY 2017 WE WELCOME OUR NEW NURSE PRACTITIONER TO THE TEAM. PLEASE SEE THE APPOINTMENTS TAB FOR FURTHER INFORMATION. Please note:The Doctors have instructed our Reception staff to ask all patients why they are coming in for an appointment in order to direct patients to the most appropriate healthcare professional.
Missed appointments during February, March & April 2017: 119 DOCTOR'S APPOINTMENTS AND 163 NURSES'S APPOINTMENTS that's a total of 282 appointments which were wasted due to people not turning up to booked appointments.
Local NHS changes to how we prescribe over the counter medications for short term illness and minor ailments: please ask your local pharmacist before making an appointment; buy over-the-counter medicines for minor problems and dont forget you can call NHS 111 for health advice 24 hours a day.
Patients on long-term medication can order repeat prescriptions in a number of ways:
By Hand – drop your repeat slip in at reception with the required items clearly marked.
By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
By Fax – to 01702 224949
Online – follow the link at the top of this page and carry out a simple registration.
Alternatively you could enquire whether your local pharmacist would order, collect and even deliver your medication to you. Some pharmacists do offer this service in full or part. Please contact your local Pharmacy or Pharmacy of your choice for this service
Please note we do not accept requests by telephone except in special circumstances for elderly or housebound patients living alone with whom prior agreement has been made with one of the doctors.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow 3 full working days between requesting and collecting your medication. For postal requests you should allow 7 days.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
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