West Road Surgery - The doctors, nurses and other staff at our practice

Noticeboard

AS OF MONDAY 3RD JULY 2017 WE WELCOME OUR NEW NURSE PRACTITIONER TO THE TEAM. PLEASE SEE THE APPOINTMENTS TAB FOR FURTHER INFORMATION. Please note:The Doctors have instructed our Reception staff to ask all patients why they are coming in for an appointment in order to direct patients to the most appropriate healthcare professional.

Missed appointments during February, March & April 2017: 119 DOCTOR'S APPOINTMENTS AND 163 NURSES'S APPOINTMENTS that's a total of 282 appointments which were wasted due to people not turning up to booked appointments.

Local NHS changes to how we prescribe over the counter medications for short term illness and minor ailments: please ask your local pharmacist before making an appointment; buy over-the-counter medicines for minor problems and dont forget you can call NHS 111 for health advice 24 hours a day.

We have a new Patient Participation Group area in the waiting room. Please have a look at the information and fill in the form if you would like to join the group ..or you can submit the website form or speak to reception to show your interest the PPG. You will recieve details about meetings, talks and other news from your PPG.

To use Electronic Prescribing (EPS), you need to nominate your chosen Pharmacy to allow us to send your prescriptions electonically. You can nominate your pharmcy to us or via the pharmacy of your choice. Please speak to your local Pharmacist or speak to Reception.

Dont forget you can access your Summary Care Record, make and cancel appointments and order prescriptions using our online service. To register for this please bring photo ID into our reception.

Doctors

Dr Wendy Cordess (f)

MB BS BSc DRCOG

Special interests include family planning, women's health and heart disease.

Dr Simeon Oyeniyi (m)

MB BS FRCSI part 1, LLB (Hons)

Special interests include ENT, minor surgery and joint injections.

Dr Jenan Al-Bayati (f)

MBChB, DFSRH, MRCGP

Special interests include Family Planning/Womens Health, Psychology, Respiratory Medicine and Family Medicine

Dr J Patric Otte (m)

M.D. (Germany), M.R.C.G.P. (London)

Dr Adenike Popoola (f)

Associate GP

M.B., B.S., M.R.C.G.P., D.F.S.R.H., MSc.MEd

Dr Martin Kent (m)

MB BS MRCP MRCGP

Special interests include diabetes, heart disease and family medicine.

Nurse Practitioners

Gizella Simpson-Hayes (from 3rd July 2017)

Nurses

Margaret Lloyd

Shirley Womersley

Leigh O'Shea

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare Assistants

Anne Stacey

Colleen Green

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Practice Management

Debbie Pang - Practice Manager

Jane Robinson - Deputy Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Carol

Derry

Hazel

Jan

Lisa

Mandy

Pat

Tiphaine

Valerie

Anna

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

Secretaries

Janine Thresher

Tiphaine Matimba

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.