West Road Surgery

1st Floor, North Road Primary Care Centre, 183-195 North Road, Westcliff-on-Sea, SS0 7AF

Telephone: 01702 339865

We're open

Dear Patients, We are changing the way that you book appointments with us, from the 1st October 2025 please click on the Blue Box that says Contact Your GP on our website, complete the short form, we will then contact you with a link to book an appropriate appointment with one of our team or Allied healthcare professionals.    Many Thanks West Road Surgery

Prescription Information

Dear Patient

To order your prescription please click onto the Blue Box on the homepage of this website CONTACT A GP ONLINE  next please select

the ADMIN OR ROUTINE CARE OPTION  you will then be able to submit your prescription request. 

If you do not know which medications you require please view this information via your NHS APP prior to ordering

Kind Regards 

West Road Surgery

 

 

Patients on long-term medication can order repeat prescriptions in a number of ways:

  • By Hand – Drop your prescription request into the red box outside the Surgery or the box on the wall opposite the reception desk.
  • By Post –   Send it to us with a stamped addressed envelope if you want us to post it back to you.

Alternatively you could enquire whether your local pharmacist would order, collect and even deliver your medication to you. Some pharmacists do offer this service in full or part. Please contact your local Pharmacy or Pharmacy of your choice for this service

Please note we do not accept requests by telephone except in special circumstances for elderly or housebound patients living alone with whom prior agreement has been made with one of the doctors.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please allow 4  full working days between requesting and collecting your medication ( Excluding Bank Holidays)

For postal requests you should allow 7 days.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.