
West Road Surgery
1st Floor, North Road Primary Care Centre, 183-195 North Road, Westcliff-on-Sea, SS0 7AF
Current time is 02:59 - Sorry, we're currently closed. Please call NHS 111

Telephone: 01702 339865
Out of Hours: 111
Prescriptions
Patients on long-term medication can order repeat prescriptions in a number of ways:
- By Hand – Drop your repeat slip in at reception with the required items clearly marked.
- By Post – Send it to us with a stamped addressed envelope if you want us to post it back to you.
- Email – Sccg.scripts.westroad@nhs.net
- Online – Follow the link at the top of this page and carry out a simple registration.
Alternatively you could enquire whether your local pharmacist would order, collect and even deliver your medication to you. Some pharmacists do offer this service in full or part. Please contact your local Pharmacy or Pharmacy of your choice for this service
Please note we do not accept requests by telephone except in special circumstances for elderly or housebound patients living alone with whom prior agreement has been made with one of the doctors.
Medication Reviews
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow 3 full working days between requesting and collecting your medication. For postal requests you should allow 7 days.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website