1st Floor, North Road Primary Care Centre, 183-195 North Road, Westcliff-on-Sea, SS0 7AF
Telephone: 01702 339865
We're open
Dear Patients, We are changing the way that you book appointments with us, from the 1st October 2025 please click on the Blue Box that says Contact Your GP on our website, complete the short form, we will then contact you with a link to book an appropriate appointment with one of our team or Allied healthcare professionals. Many Thanks West Road Surgery
Dear Patient
To order your prescription please click onto the Blue Box on the homepage of this website CONTACT A GP ONLINE next please select
the ADMIN OR ROUTINE CARE OPTION you will then be able to submit your prescription request.
If you do not know which medications you require please view this information via your NHS APP prior to ordering
Kind Regards
West Road Surgery
Patients on long-term medication can order repeat prescriptions in a number of ways:
Alternatively you could enquire whether your local pharmacist would order, collect and even deliver your medication to you. Some pharmacists do offer this service in full or part. Please contact your local Pharmacy or Pharmacy of your choice for this service
Please note we do not accept requests by telephone except in special circumstances for elderly or housebound patients living alone with whom prior agreement has been made with one of the doctors.
Medication Reviews
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow 4 full working days between requesting and collecting your medication ( Excluding Bank Holidays)
For postal requests you should allow 7 days.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website